Our lives have been upended by the COVID-19 pandemic, and we understand that this crisis has raised many questions about caring for our pets. Here are three things we want you to know.
#1: Rely on reputable sources for current COVID-19 information
While you can turn to Facebook for insider information on where to find toilet paper, avoid using social media as your main source about COVID-19. Instead, rely on major animal and human health organizations for the most current, accurate research about this evolving situation. A few reputable sources include:
- World Health Organization (WHO)
- Centers for Disease Control and Prevention (CDC)
- American Veterinary Medical Association (AVMA)
- World Organization for Animal Health (OIE)
#2: There is no evidence to indicate pets can become ill with COVID-19
A major veterinary diagnostic laboratory tested thousands of canine and feline samples for COVID-19 when validating a veterinary test, but found no positive results. Additionally, the CDC and WHO have received zero reports of a pet who was ill from COVID-19. Based on the current evidence, health officials have declared there is no indication that pets can become sick from COVID-19. So, your coughing dog is likely not sick with COVID-19, but another disease, such as kennel cough, congestive heart failure, or a collapsing trachea.
#3: We’re taking every precaution to protect you and our team while still keeping your pet healthy
As a vital part of the health care community, we will remain open and continue to provide important medical care for your pet. As this situation continues to unfold, we may make protocol changes to protect everyone involved. We have already put the following in place:
- White glove service pick up and drop off for all appointments — Click here for more information.
- Telemedicine — Coming soon! Telemedicine allows us to communicate through text, photos, or video.
- Increased sanitation — We have increased our already rigorous sanitation routines and are more frequently wiping down doorknobs, counters, and commonly used items.
To learn more about our updated protocols, click here to read our action plan.
We greatly appreciate your patience and kindness as we navigate through this together. Please contact us with any questions or concerns!